Yes! We ship our souvenirs to many countries around the world so everyone can enjoy a little piece of Australia. For details on international shipping times, costs, and destinations, please see our Shipping Policy.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We focus on offering a curated selection of our most popular and best-selling items to make it easy for people around the world to access our unique Australian gifts. This allows us to ensure quality, availability, and timely delivery for our customers. For special requests or hard-to-find items, you’re always welcome to get in touch with us at admin@loveaus.com.au

Many of our products are available in retail stores across Australia and in various online souvenir shops worldwide. If you’re looking for a specific item that’s not listed on our website, feel free to reach out to us directly at admin@loveaus.com.au. We’re always happy to help you find what you’re after!

We want you to love your souvenirs! If there’s an issue with your order, please contact us within 14 days of receiving it. We accept returns or exchanges for unused items in their original condition. For more details, visit our Returns & Exchanges page or email us at admin@loveaus.com.au

We're here to help. If something’s not right with your order, please get in touch with us as soon as possible at admin@loveaus.com.au Include your order number and a brief description of the issue, and our team will work quickly to make it right for you.