Privacy policy

Your privacy is important to us. At I❤️AUS, we take every precaution to ensure your personal data is collected, stored, used, and removed appropriately and securely. This privacy statement explains how we handle the personal information we collect and how it is used and protected.

If we ask you to provide information that can identify you while using this website, it will be used only in accordance with this policy and in compliance with the Australian Privacy Act 1988 (Cth).

We may update this policy occasionally. Please check this page periodically to stay informed about any changes.

WHAT IS PERSONAL INFORMATION?

Personal information refers to any details that can identify you as an individual, such as your name, gender, date of birth, address, phone number, or email address.

WHAT PERSONAL INFORMATION DO WE COLLECT?

I❤️AUS may collect and use the following types of personal information:

  • Information about your use of this website
  • Information you provide when registering an account
  • Details of transactions made through this website
  • Information submitted when subscribing to our services
  • Information provided when making a purchase
  • Any other information you choose to share with I❤️AUS

HOW DO WE USE PERSONAL INFORMATION?

I❤️AUS may use your personal information for the following purposes:

  • Internal record-keeping
  • Improving our products and services
  • Sending occasional promotional emails about new souvenirs, events, or special offers
  • Contacting you for market research via email or phone (if you opt in)
  • Customising the website to better match your interests

DISCLOSURE OF YOUR PERSONAL INFORMATION

Where I❤️AUS discloses your personal information to agents or subcontractors, they are required to use that information in accordance with this privacy policy.

We may also disclose your personal information:

  • When required by law
  • In connection with legal proceedings or prospective legal proceedings
  • To establish, exercise, or defend our legal rights
  • To service providers as necessary to operate our business or fulfil a contract with you

I❤️AUS will never sell your personal information to third parties, except in the case of a business sale, acquisition, or similar event.

CONTROLLING YOUR PERSONAL INFORMATION

You can manage your personal data in the following ways:

  • Opt out of direct marketing by unchecking relevant boxes on forms
  • Contact I❤️AUS at any time to update your preferences or withdraw consent

We will never sell, rent, or lease your personal information to third parties unless required by law or with your explicit permission. With your consent, we may use your data to send promotional content from trusted partners.

If you believe any information we hold is incorrect or incomplete, please contact us, and we will promptly correct it.

HOW DO WE USE COOKIES?

Cookies are small data files placed on your device to enhance your browsing experience.

I❤️AUS uses cookies to:

  • Analyse website traffic
  • Identify popular pages and improve functionality
  • Remember your preferences and personalise your visit

Cookies do not give I❤️AUS access to your computer or any personal information unless you choose to share it. You can modify your browser settings to decline cookies; however, this may affect your experience on our site.

HOW DO WE SECURE YOUR DATA?

I❤️AUS takes appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

Our safeguards include:

  • Secure servers with restricted access
  • Encryption of data transfers via SSL (Secure Sockets Layer)
  • Encryption of payment transactions
  • Use of firewalls, antivirus software, and secure password protocols

We do not store your credit card details. All payment data is securely transmitted to our payment processor and not retained by I❤️AUS.

In the event of a data breach, I❤️AUS will promptly notify affected individuals and explain the steps being taken to address the issue.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites we believe may be of interest. However, once you leave the I❤️AUS site, we are not responsible for the protection or privacy of any information you provide on those external websites. Please review the privacy policies of any third-party sites you visit.

CONTACT US

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. We aim to respond within 30 days.

Mail: 3/8 Schofield St Riverwood NSW 2210

Email: admin@loveaus.com

Last Updated: June 2025